INTERVENTION TECHNIQUE
⇉↵↫엉ntervention techniques There are various approaches to supporting individuals in crisis, for example, using non-counseling methods such as psychological first aid, more technical models involving strategies for listening, assessing and acting in crisis intervention, or activities related to responding to trauma. The guidance in this section describes interventions that require specific skills, development training and supervision. Information alone is not sufficient for shelter staff to be able to apply these techniques, and individuals should not conduct crisis intervention without proper training and supervision. Effective crisis intervention must follow ethical principles which ensure that survivors are not placed in further harm, their decisions and opinions are respected throughout the process and the intervention upholds a rights-based approach. This involves good communication skills, demonstrating empathy, among other support provided by shelter workers. Strategies for l...